Terms and Conditions and Privacy Policy

General
Our terms and conditions apply to all deliveries and services. If you have finally sent an order, it is binding.
All items offered can be delivered immediately, otherwise the item will be removed or marked accordingly.
Our customer service works exclusively by email in German.

Prices
All prices are in Swiss francs (CHF).

Terms of payment
Payments are processed using secure (https) encryption. All major credit cards are accepted as means of payment. Payments via Paypal and Coinbase (Bitcoin or Ethereum) are also possible.

Product range
All information about the goods that the customer receives as part of the ordering process is non-binding. In particular, we reserve the right to make changes in design and technology that improve the functionality of a product, as well as errors in description, illustration and price information.

Right of return
We grant a right of return within a period of 7 days. The goods must not show any signs of use or damage. The return shipping costs are at the expense of the buyer.

Complaints
Complaints about defects or about incomplete or incorrect delivery must be reported to us in writing immediately, no later than 10 days from the invoice date.

Liability
The customer assumes liability for returns. We are not liable for any damage to property or persons caused by the use of our goods or information. All items are used at the risk of the customer. VANA accepts no liability for careless use or consequential damage.

Compensation
Claims for damages due to errors in illustrations, prices and texts or due to late or non-delivery are strictly excluded. The color of the products shown in the online shop may differ from the actual color of the product.

Contact
The address for complaints and other declarations of intent as well as the summonable address is:

hello@vanawear. ch

VANA Wear
CH-3053 Münchenbuchsee, BE
Switzerland

Severability clause
Should provisions of these general terms and conditions be or become partially ineffective, the remaining conditions remain effective. The parties are obliged to replace the ineffective provisions with a legally valid provision that comes as close as possible to the economic and legal meaning and purpose of the ineffective provision.
Changes to these terms and conditions are possible at any time. The status at the time applies to each order.
Swiss law applies exclusively, place of jurisdiction is Zurich.

                                                        

Privacy Policy

Scope

This data protection declaration is intended to inform the users of this website about the type, scope and purpose of the collection and use of personal data by the website operator VANA.

VANA takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations.

Remember that data transmission on the Internet can always be subject to security gaps. Full protection against access by third parties is not feasible.

Cookies

This website uses cookies. These are small text files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Common browsers offer the setting option not to allow cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Handling of personal data

The website operator only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data.

Personal data is all information that is used to identify your person and which can be traced back to you - for example your name, email address and telephone number.

Order process

All data entered by the customer as part of an order processing is saved. These include:

• Name, first name
• Address
• Number data
• Email address

The data that is absolutely necessary for delivery or order processing is passed on to third-party service providers. As soon as the storage of your data is no longer necessary or required by law, it will be deleted.