Shipping Information / Returns
Shipping times and costs
country | Shipping costs | Delivery time | Returns |
Switzerland | 3.00 - 7.00 CHF (free from 70.00 CHF order value) | 2-5 working days | Own costs |
Europe | 15 CHF (free from an order value of 70 CHF) |
10 working days | Own costs |
The specified delivery times apply from the day after the payment has been received.
No orders will be shipped on weekends and public holidays!
Customs Fees
Customs duties are not included in the shipping cost. Depending on the destination, there may be import charges that are borne by the buyer.
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Return
The return must be made within 7 days of receipt and is only possible if the item is defective.
Announce the return via email first and then receive the return address.
The shipping costs must be paid by yourself. The goods must be returned unused, in original condition and in the original packaging.
Sale items cannot be exchanged or returned.
Refunds are made via e-banking